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Use Google Workspace for your email

Point your domain's email at Google Workspace by setting cPanel to remote mail exchanger and replacing the MX records.

Keep your website on WebGee while your email is handled by Google Workspace. Applies to any domain with DNS managed in cPanel.

Two changes are needed, and doing only one is the usual cause of mail disappearing: tell cPanel not to deliver mail locally, then point the MX records at Google.

1. Set mail routing to remote

Without this, cPanel sees your own domain in its list and delivers mail to a local mailbox instead of sending it on to Google. Messages between addresses on your own domain then never leave the server, while external mail arrives at Google — so the mailbox looks half-broken.

  1. In cPanel, open Email Routing under Email.
  2. Select your domain.
  3. Choose Remote Mail Exchanger.
  4. Select Change.

2. Replace the MX records

  1. In cPanel, open Zone Editor → Manage for the domain.
  2. Delete the existing MX records. Leaving old ones in place means some mail is still delivered to WebGee.
  3. Add Google's MX records, which are listed in Google's own documentation. Use the values there rather than any you find elsewhere — Google has changed them over time.

3. Update your SPF record

Google needs to be authorised to send as your domain, or your outgoing mail will fail SPF checks at the receiving end:

v=spf1 include:_spf.google.com ~all

If your website also sends mail — contact forms, order confirmations — include WebGee as well. See SPF records for WebGee hosting.

Check it worked

dig +short MX example.com

You should see only Google's servers, with no WebGee hostnames left.

Then send a message to an address on the domain from an outside account, and confirm it arrives in Google rather than in cPanel webmail.

If mail still arrives at WebGee

  • Email routing is still Local. Re-check step 1 — this is the most common cause.
  • An old MX record survived. Check the zone again.
  • DNS has not propagated. Allow up to an hour.

Before you switch

Migrate any existing mail out of your WebGee mailboxes first. Once MX records point at Google, new mail goes there and the old mailboxes stop receiving — but their existing contents stay where they are. See Migrate email from another provider.

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