Dedicated IP addresses
What a dedicated IP does and does not do ā notably that it will not improve email deliverability on WebGee.
Order and assign a dedicated IP address. Applies to cPanel shared, Premium and reseller hosting on UK infrastructure.
A dedicated IP will not improve email deliverability. Outbound mail is routed through a dedicated relay regardless of the IP assigned to your account, so it does not affect sending reputation at all ā see How outbound mail is relayed.
This is the most common reason people buy one, and it does not work. If mail is the problem, see Why are my emails being marked as spam? and Publish a DMARC record.
What it is actually useful for
Access lists. A third party ā a payment gateway, an API, a client's firewall ā needs to allow your traffic by IP, and a shared IP changes what else is behind it.
Isolation from neighbours. Your site is not sharing an address with sites you do not control. Relevant if a neighbour's behaviour has previously caused you a reputational problem.
Specific software requirements. Some applications and certificates historically required one, though modern SSL does not.
Availability
- UK infrastructure only.
- cPanel services only ā shared, Premium or reseller. Not VPS or dedicated servers, which already have their own.
Order one
From the WebGee client area, against the service you want it on.
Assign it
Once provisioned, assign it in WHM ā Change Site's IP Address on a reseller plan.
One dedicated IP cannot be shared between services. It belongs to the service it was bought for.
Within a single service it can be assigned to several accounts ā so one IP on a reseller plan can cover multiple client accounts under it.
Check it worked
dig +short example.comIt should return your dedicated address rather than the shared one.