Getting started with WHM
Sign in to WHM, create your first account, and find the tools you will use most as a reseller.
WHM (WebHost Manager) is where you manage the cPanel accounts under your reseller plan. Applies to reseller accounts.
Sign in
WHM is on port 2087:
| Situation | Address |
|---|---|
| Your domain points here | https://example.com:2087 |
| It does not yet | https://your-server-hostname:2087 |
Credentials are in your welcome email — the same ones as your own cPanel.
You can also open WHM from cPanel using the WHM icon.
Create your first account
- Search for Create a New Account.
- Enter the domain, username, password and contact email.
- Choose a package, which sets the resource limits.
- Select Create.
Create packages first under Packages → Add a Package. Keep their limits within your plan's total, or the package is never created — see WHM packages not showing in WHMCS.
Open a client's cPanel without their password
List Accounts, then the orange cP icon beside their domain.
This is worth knowing on day one. You never need to ask a client for their password, and never need to reset it to look at something — which means you can help without interrupting them.
The tools you will use most
| Tool | For |
|---|---|
| Create a New Account | New clients |
| List Accounts | Everything: search, log in, suspend, terminate |
| Modify an Account | Change package, domain, username, privileges |
| Packages | The plans you sell |
| Suspend/Unsuspend an Account | Non-payment |
| Terminate an Account | Deletion. Irreversible |
| Edit DNS Zone | DNS for a client's domain |
| Manage API Tokens | WHMCS integration |
| Basic WebHost Manager Setup | Custom nameservers and defaults |
Set these up early
Custom nameservers, so clients point at your brand rather than WebGee's — Create custom nameservers.
A skeleton directory, so new accounts show your holding page instead of a 403 — Set default files for new accounts.
WHMCS, if you intend to automate billing and provisioning — Install WHMCS.
Terminate an Account deletes everything — files, databases, email — and cannot be undone. Suspend instead while anything is in doubt; suspension is reversible and takes the site offline just the same.