NextCloud is not permitted on shared hosting
NextCloud may not be used for file storage on shared or reseller plans. Why, and what to use instead.
NextCloud may not be used for data storage on WebGee shared or reseller hosting. Applies to shared and reseller plans only.
Why
NextCloud is a self-hosted file storage and sync platform, and its usage pattern is fundamentally different from a website's:
- Sync clients poll continuously, generating constant requests from every connected device whether or not anyone is using it.
- Storage grows without limit by design ā it is where people put files.
- Background jobs for indexing, thumbnails and previews run regardless of traffic.
Shared hosting allocates resources on the assumption that sites are idle between visitors. A sync platform is never idle, so a single NextCloud installation can consume the resources budgeted for many accounts.
What to use instead
A VPS or dedicated server. NextCloud is permitted there, and you get the dedicated resources it needs ā see Set up your cloud server.
Object storage or a commercial service if you want file sync without running the server yourself.
WebGee Workspace if the requirement is really shared files for a team ā it includes shared storage and team folders without any of this ā see What is WebGee Workspace?.
If you already have one installed
Move it to a VPS, or to another service. Leaving it in place risks the account hitting its limits ā see Fix a 503 Resource Limit Reached error ā and sustained resource consumption is followed up individually.
If you are unsure whether your use case is affected, open a ticket and ask before building on it.