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Getting Started
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Getting started with cPanel

Sign in to cPanel, find your way around the tools you will actually use, and know which ones matter first.

cPanel is where you manage your hosting account — files, email, databases, domains and backups. Applies to shared, reseller and Premium hosting.

Sign in

Use the port 2083, which is what tells the server you want cPanel:

SituationAddress
Domain already points herehttps://example.com:2083
Domain not yet pointedhttps://your-server-hostname:2083

Your server hostname and credentials are in your welcome email. The hostname is deliberately unbranded, so it will not contain "webgee" — that is expected, not a mistake.

You can also reach cPanel from the client area without entering credentials: Services → your service → Login to cPanel.

Resellers

WHM is on port 2087 — https://your-server-hostname:2087 — with the same credentials.

To open a client's cPanel from WHM, go to List Accounts and select the orange cP icon beside their domain. No password needed, which is the point: you never need to know or reset a client's password to help them.

What to do first

Four things, roughly in order:

  1. Upload your site to public_html, or install WordPress.
  2. Create your email accounts.
  3. Check your certificate — AutoSSL issues one automatically — then force HTTPS.
  4. Turn on caching if you are running WordPress. It makes more difference than anything else you can do in an afternoon.

The tools you will actually use

ToolFor
File ManagerUploading, editing and organising files without FTP
Email AccountsCreating mailboxes, forwarders and autoresponders
MySQL DatabasesDatabases and users for your applications
DomainsAddon domains, subdomains, redirects
Zone EditorDNS records
JetBackup 5Restoring from backup
SoftaculousOne-click application installs
Select PHP VersionPHP version, settings and extensions
Resource UsageWhether you are hitting account limits
Imunify360Malware scanning

The home screen also shows disk usage, bandwidth, and counts of email accounts and databases — worth glancing at occasionally, since disk space is the limit most people reach without noticing.

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