Manage files and FTP accounts
Use the browser file manager, understand the container layout, and create FTP accounts for FileZilla and similar clients.
Every website has a browser-based file manager and can have FTP accounts for external clients. Applies to all WordPress Cloud packages.
The file manager
Open a website and select Files.
The left pane is a folder tree; the right pane lists the current directory in grid or list view, switchable from the icons top right. New creates a file or folder, Upload sends files from your computer.
What is in the home directory
A newly provisioned WordPress site contains:
| Path | What it is |
|---|---|
public_html | The document root — your website |
.wp-cli | WP-CLI configuration used by the scheduled cron job |
.my.cnf | MySQL client credentials, used by command-line tools |
.bashrc, .profile, .bash_logout | Shell configuration for SSH sessions |
The full container path is shown under At a glance → Home dir, as
/var/www/ followed by the site's ID.
.my.cnf contains working database credentials. Do not move it into
public_html, and do not include it in anything you share publicly.
Two more files appear once you enable
Redis: redis.conf and redis.log.
Create an FTP account
Go to Advanced → FTP.
Select Add account. Use the account with any standard client such as FileZilla.
Prefer SFTP over SSH where your client supports it — see SSH access. It uses the same credentials model, encrypts the whole session, and needs no separate FTP account.