Grant WebGee support access to your server
Install, check and remove the WebGee support SSH key on your VPS or dedicated server, so our team can help without you sharing a password.
Give the WebGee support team temporary SSH access to your VPS or dedicated server, so we can investigate without you sharing your root password. Applies to all unmanaged VPS and dedicated servers.
You control this entirely: the key goes on when you add it and comes off when you remove it.
Add the support key
Run this as root on the server:
wget -qO- https://security.webgee.com/support-key.sh | bash -s -- addThen tell us on your ticket that the key is installed.
Check whether it is installed
wget -qO- https://security.webgee.com/support-key.sh | bash -s -- checkRemove it
Run this once your ticket is resolved:
wget -qO- https://security.webgee.com/support-key.sh | bash -s -- removeRemove the key when you no longer need support. Leaving it installed indefinitely is an unnecessary standing grant — and if you later cancel the service, remove it before you hand the server on to anyone else.
If the command fails
wget: command not found— install it (apt install wgetordnf install wget), or substitutecurl -fsSL <url> | bash -s -- add.Permission denied— the script must run as root. Prefix it withsudo, or switch user withsu -first.- The download times out — the server's outbound firewall is blocking
HTTPS to
security.webgee.com. Check withcurl -sI https://security.webgee.com.