Backups & Restores
Moving from another host? We migrate your site free — and back it with 30 days money-back.Free migration + 30-day money-backSee how
Backups & Restores
JetBackup snapshots, full account backups and restoring files.
JetBackup snapshots, full account backups and restoring files.
Take a snapshot backup
Create an on-demand JetBackup snapshot of your cPanel account before making significant changes, and check that it completed.
Download a backup of your account
Generate and download a full cPanel backup, or just a database or mail forwarders, so you hold a copy outside WebGee's infrastructure.
Why Softaculous backups are disabled
Softaculous backup is turned off on WebGee hosting because it writes full copies into your own disk quota. Use JetBackup instead.
Restore from a backup
Restore files, a database or a whole cPanel account from JetBackup, choosing a backup date and restoring only what you need.
JetBackup shows a 500 error during a restore
A 500 error in JetBackup while a full account restore is running is expected. Wait for it to finish, then sign out and back in.
What is excluded from daily backups
JetBackup skips archives, media, logs and backup files created by plugins. What that means for what you can actually restore.
Restore specific files or folders
Restore your home directory, a single folder or individual files from JetBackup without touching the rest of the account.
Why File and Directory Restoration is empty
cPanel's built-in file restore tool is disabled on WebGee servers. What to use instead to recover a single file.
Why AutoSSL skips some service subdomains
mail.example.com and cpanel.example.com get certificates on your main domain but not on alias domains. Why, and what to use instead.
Take a snapshot backup
Create an on-demand JetBackup snapshot of your cPanel account before making significant changes, and check that it completed.