WebGee Docsالتوثيق
Development

Magento reports the wrong memory limit

Magento's readiness check reads the CLI PHP settings, not your web settings — so raising memory_limit in .user.ini appears to do nothing.

Magento's readiness check reports a lower memory_limit than you have set, and raising it makes no difference. Applies to shared, reseller and Premium hosting.

The error looks like this:

Your current PHP memory limit is 512M. Magento 2 requires it to be set to 756M or more.

Meanwhile phpinfo() shows the value you set — say memory_limit 1024M.

Why it happens

Both readings are correct. They are reading different PHP configurations.

PHP on your account has two separate configurations: one for pages served over the web, and one for the command line (CLI). Magento's readiness check runs through the CLI, so it reads the CLI limit — not the web limit you raised in .user.ini or the PHP Selector.

Fix it

Set the version and limits for the CLI as well:

  1. In cPanel, open Select PHP Version.
  2. Make sure the CLI version matches the version your site runs on.
  3. Open Options and set memory_limit to 756M or higher.

Then clear Magento's cache, since it caches the readiness result:

php /home/cpaneluser/public_html/bin/magento cache:flush

Run the readiness check again.

Confirm which limit you are reading

To see the CLI value directly:

php -i | grep memory_limit

Compare it with what phpinfo() reports in a browser. If they differ, the CLI is the one Magento is reading.

On this page