# Restore from a backup
Source: https://docs.webgee.com/en/backups/jetbackup-how-to-restore-your-account-files-or-databases









Restore your account, or part of it, from an automatic backup. Applies to shared
and reseller hosting.

WebGee takes incremental backups of every account — **daily**, or **hourly** on
some plans — and JetBackup 5 restores from any of them.

<Callout type="warn">
  A restore **overwrites** what is there now. If you are unsure whether the
  backup is the right one, take a snapshot of the current state first so you can
  get back to it — see
  [Take a snapshot backup](/en/backups/jetbackup-snapshot-backups).
</Callout>

## Start from the type you need [#start-from-the-type-you-need]

The JetBackup 5 home page has a shortcut for each kind of restore, which is
quicker than working through the full list.

<img alt="The JetBackup 5 dashboard with a tile per restore type" src="__img0" />

| Tile                               | Restores                   |
| ---------------------------------- | -------------------------- |
| **Full Backups**                   | The whole account          |
| **Home Directory**                 | Files, whole or individual |
| **Databases** / **Database Users** | One database, or its users |
| **Email Accounts**                 | A single mailbox           |
| **Domains**                        | Domain configuration       |
| **Certificates**                   | Installed SSL certificates |
| **Cron Jobs**                      | Scheduled tasks            |
| **FTP Accounts**                   | FTP logins                 |

Pick the narrowest one that covers your problem. The counters at the top —
**Total Backups** and **Total Account Usage** — tell you whether backups exist
at all before you go looking.

## Restore [#restore]

1. In cPanel, open **JetBackup 5**.

   <img alt="JetBackup 5 in cPanel" src="__img1" />

2. Select **Restore & Download** in the left-hand menu, or a tile above.

3. Choose the backup date you want from the list.

   <img alt="The Restore & Download screen showing available backups" src="__img2" />

4. Either:
   * Select **Restore** for a full restore — files, databases, email accounts
     and cPanel settings; or
   * Select **Show Advanced Settings** to choose exactly what to restore.

## Restore only part of it [#restore-only-part-of-it]

**Show Advanced Settings** lets you pick individual items — a single database, a
single email account, or just the home directory. This is almost always the
better choice:

* It is much faster.
* It does not overwrite unrelated things you have changed since.
* A full restore rolls back email accounts and cPanel settings too, which is
  rarely what you want when you are fixing one broken site.

To restore a specific file or folder rather than everything, see
[Restore a home directory or specific files](/en/backups/how-to-restore-a-home-directory-or-specific-files-using-jetbackup-5).

## Check it worked [#check-it-worked]

Restores are queued, not instant. Watch the **Queue** screen in JetBackup until
the job reports as complete, then check the site or data you restored.

A restored WordPress site may still serve cached pages — clear your cache
plugin, or hard-refresh the page.

## If the backup you need is not listed [#if-the-backup-you-need-is-not-listed]

* **It is older than the retention period.** Retention depends on your plan.
* **The account was created after that date.**
* **JetBackup shows a 500 error.** See
  [JetBackup UI showing 500 error](/en/backups/jetbackup-jetbackup-ui-showing-500-error).

Some paths are excluded from backups by design — see
[What is excluded from the daily backups?](/en/backups/jetbackup-what-files-are-excluded-from-the-daily-backups).

## Related [#related]

* [Take a snapshot backup](/en/backups/jetbackup-snapshot-backups)
* [Restore a home directory or specific files](/en/backups/how-to-restore-a-home-directory-or-specific-files-using-jetbackup-5)
* [Download a backup of your account](/en/backups/how-to-generate-download-a-website-backup)